Silvertime Returns Policy
Shop with confidence. We offer a 30 day money back guarantee or exchange.
We offer a no quibble 30 day money back guarantee on all products [1]
You have up to 30 days to return your order to us from the date you received your order.
All jewellery must be UNWORN and returned in its original packaging (eg. clear seal bag, pouch and box, with any outer box or sleeve).
You can return your order by any Royal Mail or other courier.
When returning your order you may want to ensure it is insured against loss or damage by the carrier. Royal Mail Special Delivery covers jewellery lost by Royal Mail. Other Royal Mail and courier services generally exclude jewellery from compensation if damaged or lost.
You are required to pay the cost of returning your order.
Silvertime will refund your original purchase price and standard postage costs where a postage cost was charged. If you have chosen Special Delivery we will only refund the standard postage cost as charged on the website at the time of your order.
Processing your refund
Returns are processed within 5 working days of receiving them. Once the refund is processed it can take 1 - 3 working days for the refund to show on your debit/credit card balance. Refunds can only be made to the debit/credit card that was used to make the original purchase.
A returns note, included in each order on reverse of delivery note/invoice, must be completed and returned with your order.
Exchange/alternative product:
You can request an alternative product on the returns note. We will refund or charge your card used for the original purchase with any price difference.
Returns must be addressed to:
Silvertime, Returns DepartmentBragborough Hall Business Centre
Bragborough Farm
Welton Road, Braunston
Daventry
Northamptonshire NN11 7JG
Personalised products are excluded from our returns policy.
Please do not hesitate to contact us if you have any questions regarding our Returns Policy.
Our Best Selling Jewellery in the last month
Quality silver pendant chain. Rounded curb chain (as opposed to diamond cut curb chain) suitable for use with pendants. This is a premium quality solid sterling silver curb chain fitted with a larger than usual clasp measuring 6mm. Finished with a patented anti tarnish finish 1.75mm wide and 1.10mm depth.
from £5.70
Solid sterling silver hallmarked curb chain 4.3mm width, superb quality high polished finish, fitted with a premium lobster class. This is one of our best selling silver curb chains.
from £37.00
Highly polished solid sterling silver heart tag bracelet with t-bar fastening. One of our best sellers over the last 15 years. Available in a choice of three lengths
from £66.00
Solid 925 sterling silver 3.5mm width diamond cut curb chain. Narrow unisex curb chain necklace
from £29.00
Premium quality diamond cut solid sterling silver curb chain with a good depth of 1.9mm and a width of 4.9mm.
from £66.00
Mirror finish highly polished curb chain, 9.2mm width which is medium to heavy gauge. Classic shaped flat diamond cut curb links, stunning quality. Available in lengths from 18 inches - 46cm and 20 inches - 51cm weights from 60 to 67 grams depending on chosen length.
from £164.00
A beautiful highly polished silver chain, this stunning chain is great to wear on its own or for use with a pendant. The round braided link is very flexible and smooth, perfect for larger pendants. We offer this Spiga chain in two different widths, this one being the largest at 2.50mm diameter. 16 to 36 inch lengths available.
from £24.00
Italian made 4.5mm diameter silver Belcher hallmarked chain. Specially made for us with better quality components and durable lobster clasp. This is a superb premium quality chain of medium weight from 20 grams to 36 grams. Suitable for men and women.
from £44.00
Sterling silver unisex belcher chain of a medium weight that would suit a man or woman, not too heavy but not too light. The link diamter is 3.90mm, we offer lengths from 18 to 42 inches (46 cm to 107 cm) , fitted with a premium quality lobster clasp.
from £42.00
2mm wide solid sterling silver strong pendant chain. The highly polished chains are fitted with a good size 6mm clasp and are available in extra long lengths up to 34 inches (86cm). Perfect for medium sized pendants
from £9.39
Solid sterling silver unisex diamond cut rope chain. This stunning chain measures 3.3mm diameter and is available in lengths from 16 inches (41cm) to 30 inches (76cm)
from £39.00
13mm (half an inch) width solid sterling silver curb bracelet, with a link depth of 4.2mm. 53 to 61 grams depending on length. Highly polished quality finish with secure lobster clasp fastening.
from £124.00
3.5mm width solid sterling silver figaro chain. The Figaro is a popular italian chain style comprising of 3 small circular links and one elongated oval link then repeating.
from £25.00
Sterling silver box belcher chain, 3.65mm width. We offer this design of chain in three gauges, this one being the smallest gauge. The box belcher design is a masculine and stylish design of chain becoming increasingly popular.
from £76.00
13mm wide heavy solid sterling silver curb chain. Wide and chunky curb chain available in a wide choice of lengths. 4.5 ounce (142 grams) weight for 20 inch length
from £309.00
Strong quality solid sterling silver heavy pendant chain. Rounded curb chain ideal for heavier pendants. Massive choice of lengths up to 42 inches.
from £21.50
6.5mm wide solid sterling silver curb bracelet. Medium width and weight curb bracelet suitable for men and women.
from £33.00
8mm wide solid sterling silver Miami Cuban curb chain. Premium quality hand finished and hand polished cuban curb chain. Heavy weight chain starting at 87g in 51cm length
from £239.00
Heavy men's solid sterling silver curb chain, 11.3mm wide curb links. Superb quality finish fitted with a quality durable lobster clasp. 142 grams - 171 grams which is 2.7 to 4.4 troy ounces depending on length chosen.
from £349.00
11.3mm width solid sterling silver curb bracelet, fitted with quality lobster clasp. Available in 9 inch and 9.5 inch lengths weighing up to 50 grams. This is one of our best selling wide curb bracelets since we introduced it in 2011.
from £116.00
